Dear Gazegill customers,
During this difficult time for everyone, we want to give a massive thanks to all of our customers who have shown us amazing support over the past few weeks.
We are currently experiencing a high volume of traffic, and are grateful for your custom. Whilst we are still accepting orders, we want to let you know about our current expected delay in processing your order:
• There is a 2-4 working day delay processing orders due to Covid19
• Sorry we are unable to specify delivery dates, but our courier will be in touch the day before your order is delivered
• Sorry we can’t amend orders once placed
• For Click and Collect orders, please place your order online and then call/email us to arrange collection time.
Our tremendous team have been working harder than ever to ensure that all orders are despatched. From the office to the farm shop, everyone has had their work cut out, but spirits are high, and everyone will keep doing their best to make sure we are able to keep sending your orders.
How Long Orders Take
Due to an increase in demand, we are despatching orders around 2-3 days after the day it was placed (exc. weekends), but this may vary slightly, so we are unable to specify which day you will receive your order. As soon as your order has left us, you will be notified by our courier, APC.
We are a small team and are working as quickly as we can to get orders despatched. Thank you very much for your patience during this hectic time.
At the moment, we are unable to amend/add to orders after they have been placed.
Delivery of Orders
In order to protect drivers and customers alike from the risk of infection whilst delivering parcels, our courier will not require POD signatures.
Stocks will fluctuate however our website is updated regularly. To ensure we are able to keep up with demand, we have limited the amount of meat boxes available.
In slightly more positive news, our cows are enjoying the warmer weather, which encourages them to naturally produce more milk because they don’t have to use as much energy to keep warm.
Thank you once again for all of your support.
The Gazegill Team