We're Hiring!

Role: Customer Services Coordinator/Stock Controller

 

Full-time Permanent Position £22-27k per annum (dependant on experience)

 

The Company

Gazegill Organics is a farm owned retail operation open 7 days selling through a farm shop and a busy e-commerce site.  We produce and deliver chilled meat and dairy nationwide using an overnight courier and we are expanding our operation to meet the increased demand for organic food.

The farm is registered organic and prides itself by farming for nature and producing clean, healthy food. We care passionately about our nature and animals which is reflected in our customer demographic and we strive to provide the highest quality organic food. The business is growing and we will open the first eco-dining and off-grid restaurant in the UK creating further market penetration for our excellent produce. The existing farm shop will relocate to sit alongside the restaurant in 2022.


The Person

We are looking for an enthusiastic person to join our busy team, this is an office based position working Monday to Friday. The ideal candidate would possess some experience of a customer service role but this is not essential as the personality of the individual is key. An ability to learn new skills on the job is essential and a personable manner would be ideal. Articulate with excellent communication skills and the ability to work in a busy, fast paced team environment.

 

The Role

Daily tasks include both written and verbal communications in assisting customers in all aspects of the order and delivery experience as well as running and maintaining a subscriptions portal. The role is key in maintaining customer satisfaction and repeat orders as well as delivering a smooth buying experience. The role also incorporates the daily stock control within an EPOS system and the updating of the stock on the website through accurate weekly stocktaking. The responsibility of ordering and maintaining stock in line with forecast sales as well as researching and developing new lines is an exciting aspect of this role. 


Applicants should forward their CV to gazegillorganics@btinternet.com along with a short covering letter outlining why they are the ideal candidate for the position. Gazegill Organics and J Robinson & Son are an equal opportunities employer.