Our Most Asked Questions

Is there a delivery charge and minimum spend?

Due to the nature of our goods, they require a chilled delivery that arrives the next day once dispatched. Some post codes, usually in Northern Scotland, require a two day transit, and our goods are packaged to withstand transit for this long.

There is a minimum spend of £27.50.

We invest in thick walled cardboard boxes, insulating wool liners and ice packs. This allows us to dispatch our produce fresh and the temperature of the box is maintained during transit.

Orders under £50: £11.99 delivery charge

Orders £50 - £79.99: £6.99 delivery charge

Orders over £80: Free

When Should I expect to receive my order?

Once an order is placed, it is generally dispatched within 1-2 working days (excluding Fridays) on an overnight delivery service. For example, if you place your order on a Sunday, it will usually be dispatched by Tuesday, and delivered the following day (unless your post code is on a two-day transit).

What if I am not home for my delivery?

Our courier is automatically instructed to leave your order in a place that they deem to be safe. if you are not in, but if you have more specific instructions there is an option to add these at checkout.

Is everything organic?

All our milk, beef, veal, lamb, mutton, chicken, pork, bacon, gammons, sausages, burgers, cheese are organic and certified by UK organic certifying bodies. We also stock a range of organic deli items unless stated otherwise. If they are not organic, they are Fairtrade or ethically produced and we think they complement our range whilst fitting with our ethos.

Do you use Bovaer or ritual slaughter methods?

No. We do not, nor ever will, use bovaer or any ritual slaughter methods.

Can I freeze your meat and milk?

Our organic meat is delivered fresh so you can freeze it, and you can also freeze our raw milk. Some items are dispatched frozen, which cannot be re-frozen - these are clearly marked on our website.